WiseLegal Group Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit wiselegal.sbs and use our services.
1. Information We Collect
Information you provide directly
When you submit a case enquiry or contact us, we collect:
- Full name and contact details (email address, phone number)
- Details about your financial loss and the circumstances of the fraud
- Any supporting documentation you choose to provide
- Your preferred contact method and communication preferences
Information collected automatically
When you visit our website, we automatically collect certain technical information, including:
- IP address and approximate geographic location
- Browser type and version, and operating system
- Pages visited, time spent on the site, and referring URLs
- Device identifiers and cookie data
2. How We Use Your Information
We use the information we collect to:
- Review and respond to your case enquiry
- Contact you about your case and provide updates
- Carry out due diligence and compliance checks required by law
- Improve our website and services
- Meet our legal and regulatory obligations
- Protect against fraudulent or unlawful activity
3. Legal Basis for Processing
We process your personal data on the following legal bases:
- Contract performance: processing necessary to provide the services you have requested
- Legitimate interests: operating and improving our business and preventing fraud
- Legal obligation: complying with applicable laws and regulations
- Consent: where you have given explicit consent for specific processing activities
4. Information Sharing and Disclosure
We do not sell, trade or rent your personal information to third parties. We may share your information with:
- Law enforcement agencies, financial regulators and courts where required by law or necessary in connection with your case
- Partner law firms and legal advisors in jurisdictions relevant to your case, under strict confidentiality agreements
- Service providers who help us operate our website and run our business, under data processing agreements
- Any third party with your explicit consent
5. Data Retention
We retain your personal data for as long as necessary to provide our services and fulfil the purposes set out in this policy. Case files are typically kept for seven years following case closure to comply with our legal and regulatory obligations. You may request deletion of your data, subject to applicable legal requirements.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten") where legally permissible
- Right to restriction of processing
- Right to data portability
- Right to object to processing based on legitimate interests
To exercise any of these rights, please contact us at [email protected].
7. Cookies
Our website uses cookies to improve your browsing experience. We use:
- Essential cookies: required for the website to function properly
- Analytics cookies: to understand how visitors use our website (anonymised)
- Security cookies: including Cloudflare Turnstile for bot protection
You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.
8. Security
We apply appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. This includes SSL/TLS encryption, access controls and regular security reviews. However, no method of transmission over the internet is completely secure.
9. International Data Transfers
As an international service operating from Hong Kong, your data may be transferred to and processed in countries other than your country of residence. Where such transfers occur, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.
10. Third-Party Services
Our website may include links to or content from third-party services (including Cloudflare for security). These services have their own privacy policies, and we are not responsible for their practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
WiseLegal Group Ltd
Unit 2508, Tower One, Lippo Centre
89 Queensway, Admiralty
Hong Kong
Email: [email protected]
Tel: +852 5808 2740